A gas engineer at the open doors of his van at dawn, checking his phone over a brew

Features

A day on the tools, with me carrying the admin.

This is what a working day looks like with Mucka, from the first brew to the last invoice. I prepare the quotes, the texts, the certs and the chasing. You approve with a tap, and nothing goes anywhere without one.

No card needed. Unlimited for 14 days. Cancel any time.

07:10 · First thing

“I used to start every day with a brew and a knot in my stomach.”

Ten minutes, and the day is set

Open Mucka and the day is already laid out: today, this week, and the short list of things that actually need you. If you run a crew, every engineer has their jobs on WhatsApp before the kettle boils, address, time and notes included. Check the diary, tap approve on what I have lined up, get in the van.

A gas engineer reading his phone over a brew in his kitchen first thing in the morning
10:20 · Mid-morning

“Every call I miss is a job going to the next name on the list.”

The phone rings. Your hands are full. I answer. Early access

Halfway through a job, the phone goes. Instead of voicemail, I pick up in a natural voice, check your real diary, and either book the job in or take a proper message. The AI Voice Receptionist is in early access with a handful of firms now, and it means the customer books with you instead of ringing the next firm.

The engineer working on a boiler while his phone rings on the floor beside him
12:40 · On the road

“The customer’s third call of the day is always the same one: where are you?”

Running late, without the fallout

I watch travel time during working hours and nudge you: leave soon, leave now. When a job is going to slip, yours or one of your engineers’, the On Time Tracker drafts the heads-up text to the customer. You read it, tap once, and a late arrival turns into “thanks for letting me know”.

The engineer driving his van through traffic between jobs

The middle of the day is for the work.

Mine happens in the background. I watch the diary, the road and the money, so you can keep your head in the job.

14:30 · After the site visit

“The quote I don’t send tonight is the job I don’t win.”

Quote it while it is still fresh

Back in the van, talk the job through as a voice note and I build the quote from it, client, address and prices filled in. It goes out as a Live Quote, a clean page the customer opens on their phone and e-signs on the spot. If it goes quiet, I nudge them in your voice.

The engineer sat in his van doorway recording a voice note after a site visit
16:30 · Job done

“The invoice used to wait for Sunday night. So did the money.”

Paid and papered before you pack the van

Mark the job done and the invoice drafts itself from your notes, payment terms worked out, ready before you leave the drive. It lands in Xero, QuickBooks or FreeAgent on its own. And on gas work, the CP12 fills in from the job and goes to the landlord before you pull away.

The engineer closing his van doors in golden late-afternoon light, last job done
17:45 · End of day

“Running the business used to start when the tools went down.”

The evening shift, cancelled

Five minutes, not three hours. I show you what needs attention: the quotes still open, the invoice worth chasing, tomorrow’s diary clash. Service reminders and review requests are already drafted, waiting for your tap. Then the phone goes in the drawer and the evening is yours.

The engineer relaxing in his garden in the evening, phone face down on the table

Start tomorrow with a lighter day

Try everything free for 14 days. No card needed, cancel any time. I will be set up and helping from the first morning.

£29/month for a solo owner, £39 per user per month for teams of 2 or more. Subbies are free. Cancel any time.