FAQs
Got questions? We've got answers.
General
Mucka is an AI voice assistant and CRM that manages clients, jobs, quotes, and invoices via natural language. Just send a voice note or message and Mucka handles the admin for you.
Primarily self-employed tradespeople and "one-man bands." Team functionality is currently in development.
It handles admin on the go, preventing a backlog of paperwork in the evenings. Create quotes, send invoices, manage your diary — all by voice.
Yes, Mucka is cross-trade — electricians, plumbers, carpenters, builders, and more.
No. Mucka is designed to feel like familiar messaging apps, powered by intelligent voice recognition.
Yes. Voice is an optional feature; the app works like any client management tool where you can type or click.
It uses natural language processing. It is highly accurate, though very noisy environments may affect it — you can switch to text in those cases.
Yes. Register on the site and download the app from the Apple App Store or Google Play Store. A desktop version is also available. Data syncs via the cloud.
Yes. Mucka is designed for hands-free use. iPhone users can use Siri, and Android users can use Google Assistant to open the app.
Features & Functionality
Yes, create professional PDF quotes via voice commands in seconds.
Yes. It generates professional invoices and integrates with Xero and QuickBooks.
Yes, with more integrations (calendar sync) coming soon.
Yes, you can add receipts and VAT details.
Not currently, but automation is planned.
Coming soon.
Not yet, but coming soon. Currently, it triggers the phone's native share options for quotes and invoices.
Pricing & Subscription
£30 per month for unlimited usage. There is also a free plan with limited credits.
Yes, a 14-day free trial is standard.
No. What you see is what you pay.
Yes, no long-term contracts.
Security & Data
Yes. ICO registration reference: ZC023304.
No staff listen to recordings. Anonymized text may be used for AI model improvement.
Your data is stored for 3 months after cancellation, then deleted. You can export your data at any time.
Support & Setup
Phone, WhatsApp, email, and live chat.
Yes — training videos on YouTube and the support team provides onboarding help.
Currently requires internet (5G/WiFi). An offline mode is in development.
Advanced Features
Team functionality is currently being tested and will be available soon.
Absolutely! Feature requests are actively encouraged. Get in touch via the support page.